Nationwide Building Society

Financial Ombudsman decision DRN-5572925 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jun 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

Nationwide decided to close his accounts with immediate effectAccount closed or refused

a ‘Misuse of facility’ had been applied against him by Nationwide on 19 March 2024Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5572925.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.