Lendable Ltd

Financial Ombudsman decision DRN-5534777 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Oct 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

APP scam refund refused, Irresponsible lending

In the Ombudsman’s words

Mr A complains that Lendable Ltd (“Lendable”) is holding him liable for a loan taken out due to a scam.APP scam refund refused

I have considered the Loan application process to determine whether Lendable carried out proportionate checks before deciding to lend to Mr A. In other words, I have considered if Lendable lent responsibly, and whether the Loan was affordable.Irresponsible lending

Rules cited

Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5534777.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.