Clydesdale Bank Plc
Financial Ombudsman decision DRN-5499031 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Aug 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mr B says he got into financial difficulties towards the end of 2021 and had to enter into a debt management plan (DMP).Treatment in financial difficulty
Mr B complains that Clydesdale Bank Plc (trading as Virgin Money) has recorded a default date that is much later than it should be.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5499031.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.