Firms › Nationwide Building Society ›
Nationwide Building Society
Financial Ombudsman decision DRN-5467665 Not upheld
Not upheldoutcome, as published by the Ombudsman
£400redress stated in the decision
Fri Jun 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
address being incorrect on his credit reportCredit file reporting
incorrectly recorded his property address on their system when he took out his mortgage in 1999Mortgage administration
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5467665.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.