Bank of Ireland (UK) Plc

Financial Ombudsman decision DRN-5446503 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jun 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Mortgage administration

In the Ombudsman’s words

Mr G complains that Bank of Ireland (UK) Plc (“BoI”) is refusing to engage with detailed arguments about the source of the funds it lent him to mortgage his property.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5446503.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.