Lloyds Bank PLC

Financial Ombudsman decision DRN-5421430 Upheld

Upheldoutcome, as published by the Ombudsman

£750redress stated in the decision

Tue Apr 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

remove any record of the defaults from his credit fileCredit file reporting

defaulted his commercial mortgages and refused to reinstate themMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5421430.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.