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Tandem Motor Finance Limited
Financial Ombudsman decision DRN-5413186 Not upheld
Not upheldoutcome, as published by the Ombudsman
£332redress stated in the decision
Mon Jun 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
failed to set up a payment arrangement for arrears relating to his hire purchase agreement which has negatively affected his credit fileCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5413186.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.