Topaz Finance Limited

Financial Ombudsman decision DRN-5339044 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Mar 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr and Mrs H will need to share information about their current financial circumstances to see if an affordable repayment plan can be agreed.Treatment in financial difficulty

Mr and Mrs H complain about a default Topaz Finance Limited trading as Heliodor Mortgages has reported in connection with an unsecured loanCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5339044.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.