Barclays Bank UK PLC

Financial Ombudsman decision DRN-5334764 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Aug 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

In December 2019, Barclays closed Miss R’s account.Account closed or refused

The complaint Miss R complains that Barclays Bank UK PLC unfairly loaded a marker about her at Cifas, the national fraud database.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5334764.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.