Lloyds Bank PLC

Financial Ombudsman decision DRN-5321217 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Apr 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Credit file reporting

In the Ombudsman’s words

He was unhappy with this and didn’t think the questions they were asking were reasonable. After multiple calls with different handlers, he raised a complaint about the blocks placed on the accountFunds blocked or frozen

Mr M is concerned that this will affect his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5321217.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.