Topaz Finance Limited

Financial Ombudsman decision DRN-5261452 Upheld

Upheldoutcome, as published by the Ombudsman

£750redress stated in the decision

Thu Apr 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Support for vulnerable customers

In the Ombudsman’s words

Hyalite is reporting adverse information to credit reference agencies (CRAs) in respect of thisCredit file reporting

Ms P has described the relationship with Mr E as being financially and emotionally abusive. She says that due to what happened in the previous relationship, she has suffered from post-traumatic stress disorderSupport for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5261452.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.