Moneybarn Limited
Financial Ombudsman decision DRN-5232724 Upheld
Upheldoutcome, as published by the Ombudsman
£300redress stated in the decision
Mon Jan 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Remove any adverse information about this agreement from Mr H’s credit file from June 2023 to February 2024Credit file reporting
supplied him with a car that he believes wasn’t of satisfactory qualityProduct mis-sold
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5232724.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.