Blue Motor Finance Limited

Financial Ombudsman decision DRN-5226505 Upheld

Upheldoutcome, as published by the Ombudsman

£1,897redress stated in the decision

Thu Jul 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mrs Y complains about the quality of a used car she acquired through a hire purchase agreement with Blue Motor Finance Ltd (‘Blue Motor’). Mrs Y says that the car was not roadworthy, and it has been established that it was not working at the time it was sold to her.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5226505.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.