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Hyundai Capital UK Limited
Financial Ombudsman decision DRN-5072538 Upheld
Upheldoutcome, as published by the Ombudsman
£1,148redress stated in the decision
Tue Apr 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr P complains about the quality of a new car he acquired through a fixed sum loan with Hyundai Capital UK Limited, trading as Kia Finance (‘Kia Finance’). Mr P says that he had significant problems with the car over the time he has used it and would like compensation for this.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5072538.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.