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Co-operative Bank Financial Advisers Limited
Financial Ombudsman decision DRN-5044555 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Nov 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
failed to send him all the information he was entitled to under a Data Subject Access Request (DSAR)Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5044555.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.