Barclays Bank UK PLC

Financial Ombudsman decision DRN-5030553 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jan 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Bereavement and power of attorney

In the Ombudsman’s words

Mr B has complained Barclays Bank UK PLC, trading as Barclaycard, is continuing to hold him liable for a credit card that he never applied for.Unauthorised transaction

In 2023 Mr B’s wife died. Mr B had allowed his wife to run their family finances throughout their marriage.Bereavement and power of attorney

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5030553.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.