Lendable Ltd

Financial Ombudsman decision DRN-5001405 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Dec 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Payment delayed or failed

In the Ombudsman’s words

She’s also unhappy that the cash withdrawal facility on her account was suspended.Funds blocked or frozen

Miss S complains that a transaction on her account with Lendable Ltd trading as Zable was pending for 10 days before it was cancelled.Payment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5001405.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.