Accord Mortgages Limited

Financial Ombudsman decision DRN-4996710 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Oct 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

subject to interest at Accord’s standard variable rate (SVR), which is significantly higher than the previous fixed rateInterest and rates

won’t switch the buy-to-let mortgage he holds jointly with his wife to a new fixed interest rate without his wife’s agreementMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4996710.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.