Accord Mortgages Limited

Financial Ombudsman decision DRN-4985930 Not upheld

Not upheldoutcome, as published by the Ombudsman

£240redress stated in the decision

Mon Oct 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Mr S said the valuation figure for his property was higher than the purchase price, and if the LTV was worked out using that valuation figure, he would have been able to access a lower interest rateInterest and rates

Mr and Mrs S complain that Accord Mortgages Limited trading as Accord Mortgages worked out the Loan To Value (“LTV”) for their mortgage using the purchase price.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4985930.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.