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Specialist Motor Finance Limited

Financial Ombudsman decision DRN-4944482 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Mr T complains that Specialist Motor Finance Limited (SMF) didn’t sufficiently check whether he could sustain the repayments when they agreed to lend to him.Irresponsible lending

Refund Mr T any late payment fees that they have charged to him after he requested his payment date to be changed.Charges and fees

Rules cited

FCA CONC (Consumer Credit sourcebook), Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4944482.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.