Firms › Barclays Bank UK PLC ›

Barclays Bank UK PLC

Financial Ombudsman decision DRN-4936976 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

I haven’t seen anything to suggest that section 140A CCA would, given the facts of this complaint, lead to a different outcome here. So I’m not upholding this complaint.Irresponsible lending

Mrs H and Mr H have complained about the overdraft charges Barclays Bank UK PLC (“Barclays”) applied to their joint current account and a sole current account held in Mr H’s sole name.Charges and fees

Rules cited

Consumer Credit Act 1974, FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4936976.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.