Moneybarn Limited
Financial Ombudsman decision DRN-4936621 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Wed Apr 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr A complains about the quality of a used car he acquired through a conditional sale agreement with Moneybarn No. 1 Limited (‘Moneybarn’). Mr A says that there were ongoing problems with the car shortly after he acquired it. He doesn’t think the car is fit for purpose and he would like it repaired, or to have been able to reject it.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4936621.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.