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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-4899532 Not upheld
Not upheldoutcome, as published by the Ombudsman
£15redress stated in the decision
Fri Nov 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr P complains to Tesco Personal Finance PLC trading as Tesco Bank (“Tesco”) about the fact that the charges for balance and money transfers he carried out on his credit card were based on a percentage of the amount transferred rather than a flat feeCharges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4899532.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.