Barclays Bank UK PLC

Financial Ombudsman decision DRN-4805271 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jul 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

two accounts were opened that he didn’t apply for and he then needed to closeAccount closed or refused

its credit file team would ensure the correct number of searches had been recordedCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4805271.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.