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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-4802207 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Aug 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Ms E complains Tesco Personal Finance PLC, trading as Tesco Bank, has not treated her fairly when she made a claim under section 75 of the Consumer Credit Act 1974 (“CCA”) in relation to the purchase of a sports car which turned out to have defects.Card dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4802207.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.