Madison CF UK Limited

Financial Ombudsman decision DRN-4797091 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jun 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss M complains that Madison CF UK Limited trading as 118 118 Money (“118 118”) was irresponsible to lend to her on six occasions.Irresponsible lending

Remove any adverse information about these loans from Miss M’s credit file once settled.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4797091.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.