TSB Bank plc

Financial Ombudsman decision DRN-4758664 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Mon Dec 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

TSB should therefore not charge any interest on £1,200 of the overdraft after 24 March 2023Charges and fees

Mr B complains that TSB Bank plc unreasonably registered a default on his credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4758664.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.