Barclays Bank UK PLC

Financial Ombudsman decision DRN-4704060 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Mon Apr 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Mortgage administration

In the Ombudsman’s words

Barclays doesn’t generally offer development finance, and couldn’t offer commercial lending secured over the same land as a residential mortgage.Irresponsible lending

The complaint Mr C and his mother Mrs C complain that Barclays Bank UK PLC wouldn’t agree to further borrowing on their mortgage.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4704060.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.