Sky UK Limited

Financial Ombudsman decision DRN-4652985 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Miss A complains that Sky UK Limited (“Sky”) holds her responsible for a fixed sum loan agreement which she says she didn’t give authority for.Unauthorised transaction

She said that Sky ought to remove adverse information.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4652985.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.