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Admiral Financial Services Limited
Financial Ombudsman decision DRN-4652554 Upheld
Upheldoutcome, as published by the Ombudsman
£3,306redress stated in the decision
Thu Oct 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mrs B has complained Admiral Financial Services Limited, trading as Admiral Money, is asking her to repay a personal loan she didn’t take out.Unauthorised transaction
Remove all data relating to this loan from Mrs B’s credit records.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4652554.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.