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Barclays Bank UK PLC
Financial Ombudsman decision DRN-4650530 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Wed Mar 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Complaint handling
In the Ombudsman’s words
Mr A complains that Barclays Bank UK PLC unfairly closed his bank account.Account closed or refused
Mr A complained to Barclays about the closure of his account and the service he received.Complaint handling
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4650530.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.