Barclays Bank Plc
Financial Ombudsman decision DRN-4615608 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Apr 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Payment delayed or failed, Service failure
In the Ombudsman’s words
delayed paying a £400 credit balance transfer into his bank accountPayment delayed or failed
conflicting information and poor service he received when trying to obtain the paymentService failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4615608.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.