Firms › Tesco Personal Finance Limited ›
Tesco Personal Finance Limited
Financial Ombudsman decision DRN-4611566 Upheld
Upheldoutcome, as published by the Ombudsman
£1,450redress stated in the decision
Mon Mar 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Card dispute or chargeback, Product mis-sold
In the Ombudsman’s words
Tesco considered the matter and noted that Ms B raised the issue to it over 120 days after entering the contract. So it didn’t think a Chargeback had a reasonable prospect of success.Card dispute or chargeback
Ms B says she was coerced into this agreement by the TR company and that that it was fraudulent.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4611566.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.