Nationwide Building Society

Financial Ombudsman decision DRN-4537709 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jul 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Interest and rates

In the Ombudsman’s words

Mr O complains Nationwide Building Society unfairly blocked and then closed his account.Account closed or refused

Mr O also raised concerns about the interest applied to the funds held in the bond, as he didn’t think the correct amount of interest had been applied to the balance.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4537709.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.