Nationwide Building Society

Financial Ombudsman decision DRN-4516436 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jan 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Mr S complains that Nationwide Building Society lent to him irresponsibly.Irresponsible lending

Re-work Mr S’s current overdraft balance on his second account so that any additional interest, fees and charges applied as a result of the overdraft limit increases after 13 June 2018 are removed.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4516436.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.