Studio Retail Limited

Financial Ombudsman decision DRN-4515659 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Feb 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

She also recommended the agreement was removed from his credit file.Credit file reporting

Mr J has complained that Studio Retail Limited is holding him liable for a debt in relation to a credit agreement he says he didn’t take out.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4515659.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.