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Bamboo Limited
Financial Ombudsman decision DRN-4514175 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jan 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Irresponsible lending
In the Ombudsman’s words
Ms V complains Bamboo Limited (“Bamboo”) is holding her liable for the debt on a loan she says she was tricked into by scammers.APP scam refund refused
Ms V’s representative has also raised the issue of alleged unaffordable lending.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4514175.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.