Tymit Ltd
Financial Ombudsman decision DRN-4494913 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Tue Jan 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Service failure
In the Ombudsman’s words
when Tymit Ltd (“Tymit”) closed his account it refunded the credit balance of £1.11Account closed or refused
I think Tymit’s investigation into Mr W’s complaint is unsatisfactoryService failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4494913.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.