Madison CF UK Limited

Financial Ombudsman decision DRN-4493779 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Feb 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr L got in contact with 118 to let them know that he needed to make reduced repayments of £100, which was agreed for six months.Treatment in financial difficulty

Mr L complains that Madison CF UK Limited trading as 118 118 Money unfairly recorded a default against him in relation to a loan account.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4493779.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.