Ald Automotive Limited

Financial Ombudsman decision DRN-4471771 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Wed Jul 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Service failure

In the Ombudsman’s words

Remove any adverse information (if any was reported) from Mr M’s credit fileCredit file reporting

I’m satisfied that there is an ongoing fault with the car... I think Mr M should be allowed his final right to reject the carService failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4471771.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.