BankConductIndex

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Ald Automotive Limited

Legal entity: Ald Automotive Limited

FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 00987418, incorporated August 1970

98banking decisions
31.6%uphold rate
67not upheld

What this firm loses on

IssueDecisionsUpheldUphold rate
Charges and fees531426.4%
Credit file reporting111090.9%

The official record

What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.

SourcePeriodUpheldOpenedClosedNew cases
FCA2020-H1
01-01-2020 to 30-06-2020
—0——
FOS2025-H239.4%——297
FOS2025-H132.7%——301
FOS2024-H231.0%——134
FOS2024-H122.0%——103
FOS2023-H222.0%——80
FOS2023-H116.7%——80
FOS2022-H224.8%——136
FOS2022-H131.1%——85

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.