Lex Vehicle Finance Limited

Financial Ombudsman decision DRN-4468429 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Fri Jan 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

refund Mr W 20% of his full monthly payment for four monthsCharges and fees

pay 8% simple yearly interest on the above refunded amount from the date of payment until the date of settlementInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4468429.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.