TSB Bank plc

Financial Ombudsman decision DRN-4466555 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Mon Nov 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

TSB Bank plc rejected his application for a bank accountAccount closed or refused

reverse the information provided to CRA’s that Mr S had two bank account applications rejectedCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4466555.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.