Barclays Bank Plc
Financial Ombudsman decision DRN-4452939 Upheld
Upheldoutcome, as published by the Ombudsman
£305redress stated in the decision
Wed Mar 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Payment delayed or failed
In the Ombudsman’s words
He said that taking into account the amount of time he had spent trying to arrange the transfers, Barclays should compensate him both for lost interest and for inconvenience caused.Interest and rates
The complaint Mr M has complained about delays he experienced when attempting to transfer cash ISAsPayment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4452939.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.