BPO Collections Limited

Financial Ombudsman decision DRN-4447626 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Dec 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Identity checks and access, Data and privacy

In the Ombudsman’s words

Mr M also said in contacting him BPO had breached GDPR. When making his complaint Mr M said he wanted a Data Subject Access Request (DSAR) to find out who gave BPO his informationIdentity checks and access

breached the General Data Protection Regulations (GDPR)Data and privacy

Rules cited

UK GDPR / Data Protection Act 2018

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4447626.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.