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Lloyds Bank PLC
Financial Ombudsman decision DRN-4446488 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Dec 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees
In the Ombudsman’s words
Ms J complains about the overdraft arrangements she held with Lloyds Bank PLC, which she says led to her unfairly incurring charges.Irresponsible lending
She said that the lending was inappropriate and had caused her problems with repayment, leading to fees and charges over several years.Charges and fees
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4446488.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.