Barclays Bank UK PLC

Financial Ombudsman decision DRN-4431749 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Thu Oct 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Interest and rates

In the Ombudsman’s words

Mr W complains that Barclays Bank UK Plc (“Barclays”) closed his accounts without noticeAccount closed or refused

He also said he hadn’t been paid the correct amount of interest due on the funds that had been in his savings account.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4431749.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.