Barclays Bank UK PLC

Financial Ombudsman decision DRN-4402759 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jan 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Card dispute or chargeback

In the Ombudsman’s words

Mr M has said that Barclays has treated him unfairly by reporting on his credit file.Credit file reporting

Mr M complains that Barclays Bank UK Plc has treated him unfairly in relation to his credit card account.Card dispute or chargeback

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4402759.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.