Barclays Bank UK PLC

Financial Ombudsman decision DRN-4400323 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Nov 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

spoilt his ability to obtain creditCredit file reporting

failed to remove its mortgage charge on some land he owned despite promising to do so when the mortgage was repaidMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4400323.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.