BankConductIndex

Firms › Barclays Bank UK PLC ›

Barclays Bank UK PLC

Financial Ombudsman decision DRN-4399765 Not upheld

Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Tue Mar 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

He also complains that Barclays incorrectly told him it was reviewing his account and his account had been closed.Account closed or refused
Mr S complains that Barclays Bank UK PLC conducted searches which appeared on his file, with CIFAS.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4399765.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.